Terms of Service

These Terms of Service (“Terms”) are between you and CBG Companies LLC, which operates publicly as HeyThere360. They govern the website at https://www.heythere360.com, consultation requests, and the Brain portal at https://app.heythere360.com (the “Services”).

By using the Services, requesting a conversation, connecting a platform, or signing an order or proposal, you agree to these Terms. If you do so for a company, you represent that you can bind that company.

If you do not agree, do not use the Services. These Terms describe the current business. They are not legal advice and should be reviewed by counsel before you treat them as your only protection in a dispute.

HeyThere360 operates customer acquisition for businesses. The work can include market research, offer positioning, advertising creative, paid campaigns, landing pages and other conversion experiences, lead capture and qualification, optimization, and reporting.

What you hire is the managed operation and the qualified opportunities it is built to produce. Individual campaigns, pages, and creative are tools inside that operation. They are not a separate product, and the public website does not sell software subscriptions, a fourteen-day trial, or standalone website or social-media packages.

You set business goals, provide accurate information, approve brand guidelines and factual claims, authorize advertising budgets, fulfill demand, and tell us which leads were worth it and which sales closed. HeyThere360 makes day-to-day marketing decisions inside those agreed limits.

You keep ownership of your advertising accounts and customer data unless a written order says otherwise. We use platform access only within the permissions, budgets, and laws that apply.

The Brain portal and our internal software are how we deliver the work. They are not the product offered for sale on the public website.

Some portal features, including publishing to Meta or Google, require you to connect an account and depend on that platform’s availability and policies. Unless an order says otherwise, AI-assisted materials are drafts. You approve public-facing content before it is published or sent on your behalf.

You are responsible for safeguarding portal access, including magic-link emails, and for activity under your account.

Tell us at hello@heythere360.com if you suspect unauthorized access. We may suspend access to protect the Services or other people.

You must provide accurate contact and business information and keep it current.

Provide accurate information, timely feedback on lead quality and sales outcomes, and lawful access to tools you ask us to use.

You are responsible for the rights in any content, customer lists, brand assets, or credentials you supply.

You must follow the advertising, privacy, consumer-protection, and platform rules that apply to your business, including rules for Google, Meta, email, SMS, and telemarketing.

Review approvals before anything is published. You are responsible for claims, offers, pricing, and disclosures you approve.

Do not use the Services for unlawful, deceptive, harassing, or infringing activity.

You retain ownership of your accounts with Google, Meta, advertising platforms, and your domain. Connecting an account allows HeyThere360 to act within the scopes you authorize, solely to provide the Services described in the Privacy Policy and your order.

The public website does not use GoHighLevel. We do not ask you to connect a GoHighLevel account for this service.

You can revoke platform access in that platform’s settings and by emailing us. Revocation may stop related features immediately. Disconnect controls inside the portal are intended for the same purpose and are being repaired; revocation at the provider is effective on its own.

Third-party platforms can change APIs, policies, or prices. We are not liable for their outages, policy enforcement, rejected posts, or account restrictions.

Scheduling on the website uses Cal.com. Your use of that calendar is also subject to Cal.com’s terms.

Fees, scope, and billing terms are stated only in a written proposal or order. Nothing on the public website is a price quote.

Advertising budgets you authorize are spent on the advertising platforms and are separate from our fee unless the order says otherwise. You remain responsible for amounts those platforms bill to you.

If an order is silent about cancellation, either party may end an ongoing engagement on thirty days’ written notice. Fees already paid for work performed are not refundable unless the order says otherwise. We do not state a public subscription price.

The Services, internal software, prompts, templates, workflows, and HeyThere360 branding are owned by CBG Companies LLC or its licensors.

You may not copy, reverse engineer, resell, or build a competing product from the Services except as allowed by law or a written agreement.

You keep ownership of your pre-existing brand assets, advertising accounts, and customer data. Work created specifically for you is licensed or assigned as the order describes. If the order is silent, you receive a non-exclusive license to use those deliverables for your own business while the engagement is active and in good standing.

Each party will use reasonable care to protect the other party’s confidential business information and will use it only to perform under these Terms or the order.

Confidentiality does not cover information that is public through no fault of the receiving party, independently developed, rightfully received from someone else without a duty of confidence, or required to be disclosed by law.

Acquisition outcomes depend on your offer, your market, seasonality, platform rules, and other factors outside our control. We do not guarantee leads, rankings, revenue, appointments, or any specific result.

AI tools can produce inaccurate or incomplete material. You are responsible for checking claims before they are used.

Information drawn from public sources may be incomplete or outdated.

Our Privacy Policy at https://www.heythere360.com/privacy is part of these Terms.

For Google API user data, we follow the Google API Services User Data Policy, including Limited Use, as stated in the Privacy Policy.

Provider disconnection and deletion instructions are at https://www.heythere360.com/data-deletion.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted or error-free operation of the Services or of third-party platforms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBG COMPANIES LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS IF YOU PAID NOTHING IN THAT PERIOD.

Some jurisdictions do not allow certain limitations. In those places, liability is limited to the maximum extent the law allows.

You will defend and indemnify CBG Companies LLC and its owners, employees, and contractors against claims, damages, and reasonable attorneys’ fees arising from your content, products, or services; your misuse of the Services; your violation of law or platform policies; or a dispute with your customers, except to the extent caused by our willful misconduct.

Either party may end an ongoing engagement as the order states, or on thirty days’ written notice if the order is silent. We may suspend or end access immediately for non-payment, abuse, legal risk, or a material breach.

When an engagement ends, portal access ends. We may delete or de-identify data as the Privacy Policy describes, except where the law requires us to keep it.

Sections that should survive — fees owed, intellectual property, confidentiality, disclaimers, liability limits, indemnity, and governing law — survive.

These Terms are governed by the laws of the State of Nebraska, excluding conflict-of-law rules.

Exclusive venue for disputes is the state or federal courts in Nebraska. You consent to personal jurisdiction there.

Before filing a lawsuit, the parties will try to resolve the dispute informally by email for at least fifteen days.

These Terms, your written order, and the Privacy Policy are the entire agreement about the Services. A signed order controls if it expressly conflicts with these Terms.

If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver.

You may not assign these Terms without our consent. We may assign them in a reorganization or sale of the business.

Notices to us go to hello@heythere360.com. Notices to you go to the email on your inquiry or account.

We may update these Terms by posting a new version at https://www.heythere360.com/terms and changing the date. Continued use after the new version is posted is acceptance, except where a signed order controls a conflicting term.

HeyThere360, operated by CBG Companies LLC

Bellevue, Nebraska

hello@heythere360.com · bryan@heythere360.com

Phone: 402-881-0057

https://www.heythere360.com · https://app.heythere360.com